This article applies only to the wholesale store (organicstartwholesale.com) and not the retail store (organicstart.com).
Remember to click "Tracking History" to see exactly where your order is. The status of Pre-Shipment means that your order is on its way into the US and should be received by USPS soon. Most orders take 2-4 business days to be delivered after exiting pre-shipment, which usually takes 5-12 business days.
Click here to learn how to request redelivery for usps.